LSM Fabrics

  • Terms & Conditions
  • FAQs
  • Ordering & Payment
  • Shipping & Delivery
  • Payment & Technology
  • Cookies Policy

INTRODUCTION

Welcome to the LSM Fabrics official online store In using the service of LSM Fabrics you are deemed to have accepted the terms and conditions listed below- All products/services and information displayed on LSM Fabrics constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. LSM Fabrics reserve the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of LSM Fabrics prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.

"Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. LSM Fabrics shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately through the address provided below.

You also agree to: Provide true, accurate, current and complete information about yourself in LSM Fabrics registration form Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if LSM Fabrics has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, LSM Fabrics has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site Cancellation of Orders

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

You agree, understand and confirm that the credit card details provided by you for availing of services on LSM Fabrics will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment on LSM Fabrics. Your credit card information never reaches LSM Fabrics, we just get pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or LSM Fabrics with any of the third parties unless required for fraud verifications or by law, regulation or court order. LSM Fabrics will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

You agree, understand and confirm that the credit card details provided by you for availing of services on LSM Fabrics will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment on LSM Fabrics. Your credit card information never reaches LSM Fabrics, we just get pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or LSM Fabrics with any of the third parties unless required for fraud verifications or by law, regulation or court order. LSM Fabrics will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

LSM Fabrics reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. LSM Fabrics reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

  • That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by LSM Fabrics for redelivery shall be claimed from you.
  • That you will use the services provided by LSM Fabrics, its affiliates and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
  • You will provide authentic and true information in all instances where such information is requested of you. LSM Fabrics reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), LSM Fabrics has the right in its sole discretion to reject the registration and debar you from using the Services of LSM Fabrics and / or other affiliated websites without prior intimation whatsoever.
  • That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site
  • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
  • That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

  • Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorized access to other computer systems. Interfering with any other person’s use or enjoyment of the Site. Breaching any applicable laws.
  • Interfering or disrupting networks or web sites connected to the Site.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

LSM Fabrics may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on LSM Fabrics. You should regularly review the Terms & Conditions on LSM Fabrics. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.

After login in to your account, on the left side of the page you can see the option of Orders. Click on it and you will see the list of orders you have made with us. You can then click to the specific order and see its status.

We ship to worldwide. So yes we ship to your country. You can view a full list of countries in our shipping policies.

We ship orders by the fastest possible means, but the time taken to ship depends on individual items and any customization you may have ordered. Please remember customization and stitching for any item requires extra 5 – 7 business days.

Some orders may incur a customs fee that is decided by your country ( It rarely happens). These are fees charged by your government and LSM Fabrics has no control over it. We do apologize for the inconvenience it may cause.

For your shopping convenience, we offer multiple payment options that are absolutely secure. You can chose to pay using a credit or debit card using the Cyber-sourced powered gateway.

Once your order is completed and handed to the courier company, we will send you an email with the tracking details.

To offer you the best shopping experience is our top priority. However, if for some reason you are not happy with the product received from us, we will be happy to assist you in resolving the situation. Please view our return policy for details.

By registering, you get a number of benefits such as regular updates on promotions and offers, facility to store your shipping address, save measurements for customizations and much more.

We offer customization for all sizes and in many styles. You can submit your body or garment measurements, or choose from our stand size options to get the perfect fit.

Customization takes between 5 – 7 extra business days from the day the order is placed. If you have opted for customization, please keep this is mind.

Absolutely! The ‘billing’ address must be your own, however you can choose a different ‘delivery’ address. We don’t include any invoices or payment information in the packages. Please note, because we email your payment confirmation and receipt it’s also a good idea to use your own email address, to keep your secret.

Our priority is getting your order to its destination on time and in good condition. Our branded packaging is very sturdy and designed to protect your order on its way to you. We don’t send any invoices or payment information with orders.

We at LSM Fabrics deliver orders through reputed courier companies like DHL, Skynet, Leopard and TCS.

At present we do not take orders over phone. Would request you to place the order through our website.

Request you to place a fresh order for the item you choose to purchase.

The product will be dispatched within 1 bussiness day of placing the order. An additional 4 days are required to deliver the product at your doorstep. Also, if you opt for stitching then it will take 3 working days extra for customization.

This indicates that the item is in process in our workshop and will be shipped soon.

You will receive an auto-generated email from us with details of the item, which has been shipped along with the tracking details.

The status indicates that there is a confirmation required from you for the item. You will receive an email from our customer service team with the list of all details required from you.

There are no extra charges on cash on delivery orders. However, VPP charges will be applicable.

Cash on Delivery option is only available for orders shipping to Pakistan.

It will be difficult for us to cancel your order if the same has already been dispatched or undergone customizations. However we request you to email us at info@lsmfabrics.com with a reason of cancellation, we will check the status of your order from our end and assist you accordingly.

The address where you receive your card statement details is called Billing Address.

The address where your orders are delivered is called the Shipping Address.

At LSM Fabrics, our aim is to make shopping convenient for our customers, which is why we offer a range of payment options.

1. Credit Cards & Debit Cards:

2. Cash on delivery:

  • Customers can pay for their purchase on delivery of the ordered products. We offer this service for orders ship to Pakistan.

Safe Shopping: We have taken several steps to ensure that payments made on LSM Fabrics are safe and secure. At no point will anyone from LSM Fabricsask you to share your Credit Card, Bank Account or your Account details via email or call. We request that you do not share these details with anyone under any circumstances.

You can also email us directly at info@lsmfabrics.com to immediately get the best possible solutions and information.

LSM Fabrics is built on a legacy of customers’ trust. In the digital age, why should that change? Our website is backed by the most secure systems in the business world today, so you can shop via your credit/debit card with complete peace of mind.

We never give any information regarding our customers to any third party, ensuring complete confidentiality and reliability for all online customers.

For our customers’ convenience, LSM Fabrics offers the convenience of payments with a variety of currencies. Simply click on the drop menu above to choose your desired currency and continue to shop. Your total amount will appear in the currency you have chosen.

To change your currency, select the drop menu again and simply choose another currency.

Shipping cost is not built in each items price. We offer nationwide free shipping on orders above Rs 2000, and Rs 180 will be charged on orders below 2000.

We ship all orders by fastest possible air courier services like USPS, DHL, TNT, SpeedEXetc and they deliver within 48-72 hours across USA, Europe and all Major cities of Middle and Far East.

We ship all parcels as fully insured at no extra cost to customers. If Courier Company fails to deliver, you do not suffer any loss. In-transit risk is all ours. But LSM Fabrics will not responsible for lost or stolen packages or any full or partial damages to the package after being left at customer’s address by postal / courier agency.

We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier company’s website details along with expected date of delivery.

Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees. Please make sure your shipping address is correct. In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.

  • VAT / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government.
  • International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.
  • They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.

Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.

If a shipment is lost in transit, we wait for 15 days and then reprocess/reship the order. If you have any question about our shipping policies, please email or call us.

At LSM Fabrics, we know time is of the essence! That’s why we ensure all orders placed before 2pm will be dispatched on the same day!
We know you spare no time when it comes to buying what you want, and we spare no time in delivering your purchases as soon as possible! *

*All buyers will be contacted through their registered phone number for order confirmation.

OUR PAYMENT AND TECHNOLOGY IS MANAGE BY "Evolve Media Ventures FZ LLC" WHICH IS REGISTERED IN U.A.E UNDER THE LICENCE NUMBER 93985 FROM DUBAI CREATIVE CLUSTERS AUTHORITY.

EVOLVE MEDIA VENTURES FZ LLC

Address: Executive Office 18, Ground Floor, Building 1

Dubai Internet City, Dubai.

Office Phone #: +971-4422 8672

Email: info@lsmfabrics.com

We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.

these cookies allow us to measure and analyze how our customers use the site, to improve both its functionality and your shopping experience. These include the usage of Analytics tools such as Google Analytics, Google Search Console & Bing Search Console.

when you are browsing or shopping on our site, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.

these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns. These include the usage of our marketing platforms such as Facebook Ads & Google Ads.

Third-party cookies such as the tools mentioned above are used to collect statistics for analysis & advertising to better enhance your shopping experience.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete user experience that we aim to provide.

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